Vital

#1 AI Patient
Experience Platform

Vital provides personalized guidance to millions of patients during hospital & ER visits.

The result is happier staff, better outcomes, and loyalty worth millions.

collage of vital apps running on mobile phones

See results for your hospital no EHR can match

Vital products:

The easy button
for patient communication

Built for busy ERs and hospitals, Vital sits on top of your EHR to communicate with patients & family when staff are too busy.

AI explains lab and radiology results in plain language, predicts wait times, and anticipates patient complaints before they escalate. Discharge goes faster. Patients are prepared for every conversation. Nurses save time and registration staff find a more peaceful waiting room.

Patients and nurses in a busy hospital waiting area

Over 1,000,000 patients, caregivers, and health consumers rely on Vital toset better expectations

Featured In
ForbesFast CompanyTechCrunchHCIT NewsHIT ConsultantCIO Review
ForbesFast CompanyTechCrunchHCIT NewsHIT ConsultantCIO Review

Exponential adoption starts with true user-centered design.

Vital solutions are designed to be hyper-intuitive and easy to navigate - resulting in extremely high utilization by your patients, their families, and hospital staff.

97%

Satisfaction rating by Vital clients and partners

58%

Of patients use Vital, over 5x the adoption of other solutions

1M

Patients use Vital per year across 31 health systems

97%

Satisfaction rating by Vital clients and partners

58%

Of patients use Vital, over 5x the adoption of other solutions

1M

Patients use Vital per year across 31 health systems

This type of real time connectivity and engagement really changes how we conceive of patient experience in our hospitals and has the potential to have a meaningful impact on patient care and outcomes.”

Christine BrocatoSystem Vice President, Strategic InnovationLogo of Common Spirit
A young nurse assists an elderly woman with her smartphone

Medical jargon has met its match.

Vital solutions use the power of generative AI to close the gap between clinical documentation and a patient's comprehension. Healthcare's first doctor-to-patient translator engine transforms complex clinical notes, imaging results, labs, and more to a 5th-grade reading level, instantly.

Try It NowScreenshot of the input area on the Vital Doctor-to-Patient TranslatorScreenshot of the output area on the Vital Doctor-to-Patient Translator
A geometric graphical pattern

Billions of data points, one simple interface.

We specialize in leveraging mountains of data to power simple, engaging interfaces through medically safe, advanced AI models and LLMs. The result is a highly-personalized, highly-relevant total care experience thats set the standard at leading hospitals and health systems.

Integrated anywhere, secure everywhere.

Easy integration with any EHR

Lite and full versions are integration-ready for any EHR with FHIR, HL7, or ADT feeds.

Read the Docs

Private, safe, secure

Vital keeps privacy and security at the forefront with active HITRUST and SOC2 certifications and a culture of HIPAA compliance.

Full Security Docs

There is so much anxiety and complexity in health care. Our goal is to deliver the most personalized, clear, calm and beautiful interaction with your health data and care team possible through software.”

Aaron PatzerFounder and CEO of VitalInventor of Mint.comFormer Innovation Officer for Intuit
Portrait photo of Aaron Patzer, Vital CEO
Nurse using a cellphone in a hospital ward

Our Commitment to Innovation

Our spirit of innovation runs deep. With a team of experts from within and outside healthcare, we dedicate significant resources to the research and development of technology that makes care easier for millions of people.

Let's get in touch

Contact us today to make every vital point in care easier.

Contact Us

Join the team

We're on a mission to make healthcare more intuitive and intelligent for clinicians, patients, and families.

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Our Investors
Transformation CapitalFirst Round Threshold SVABragiel BrothersMeridian StreetRefactor CapitalQuaker Partners
Transformation CapitalFirst Round Threshold SVABragiel BrothersMeridian StreetRefactor CapitalQuaker Partners